Frequently Asked Questions
Frequently Asked Questions
Get answers to the most common questions about Gigstore Electronics LLC and our website gigstore.ae.
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Gigstore Electronics LLC offers a wide selection of musical instruments, professional audio equipment, DJ gear, lighting, studio gear, and photography accessories. We feature top brands in guitars, keyboards, microphones, headphones, speakers, drones, and more, catering to both beginners and professionals across the GCC region.
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You can buy products directly online via gigstore.ae by browsing categories, selecting items, and completing checkout. In-store purchases are also available at our Dubai (Abu Hail) and Abu Dhabi (Dalma Mall) locations.
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Currently, we ship across the UAE, including Dubai, Abu Dhabi, Sharjah, and other emirates. For international shipping options, please contact our customer support team.
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Standard delivery within the UAE typically takes 1-3 business days. Orders placed before 3 PM are usually processed the same day. Express delivery may be available depending on product availability.
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We accept multiple payment methods via gigstore.ae, including credit/debit cards (Visa, Mastercard), cash on delivery (COD), and secure online payment gateways like PayPal and local bank transfers.
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Yes. Our hassle-free return and exchange policy allows returns within 7-14 days (depending on the item) if products are unused and in original packaging. Defective items are eligible for replacement or repair.
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Absolutely. Gigstore Electronics LLC only sells 100% genuine, brand-new products sourced directly from authorized distributors and manufacturers.
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Yes. All products come with a manufacturer warranty ranging from 1-3 years depending on the brand and type. Warranty details are clearly listed on each product page at gigstore.ae.
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Yes. Our expert sales team can help you choose the right instruments, audio gear, or studio equipment based on skill level, needs, and budget. Contact us via WhatsApp, email, or visit our stores for consultation.
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After your order ships, you will receive a tracking number via email or WhatsApp. Track your order directly on gigstore.ae or through the courier partner’s tracking system.
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Yes. We regularly offer exclusive online promotions, seasonal sales, and bundle offers on gigstore.ae. Subscribe to our newsletter or follow us on Instagram and Threads to stay updated.
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Contact our support team via phone, email, or WhatsApp. We are available Sunday to Saturday, 9 AM – 8 PM for any inquiries or assistance regarding gigstore.ae.
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Yes. We provide online guides, product tutorials, and blog content on gigstore.ae to help musicians, producers, and creators get the most out of their gear.
